Better Buses for All

Questionnaire

Please take a few moments to fill in this questionnaire, we will advise Metro and Arriva of our findings and your comments hopefully so they can review the situation with passengers thoughts in mind

The first part of this questionnaire is to find out how you felt about your previous services to and from Wakefield.

*1. Which was your primary service before June 2007? *2. Overall how happy were you with your old service? *3. Overall how did you find the drivers on your old service? *4. How reliable did you find your old service? *5. How satisfied were you with the general cleanliness of your old journey?

In the next section the questions refer to the current services

*6. Which service do you now use as your primary service? *7. How do you rate the current services - X41 & 435? *8. How friendly & helpful do you find the new drivers *9. How satisfied are you with the general cleanliness of your new journey? *10. Overall how do you rate the new services to the old?

Fighting for Bus Passengers in West Yorkshire

Questionnaire